Management solution assignment 3
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Your management solution
This is your assignment 3 of year 3 in combination with the management issue that take place during this day.
Make a Word document of this management solution and send it as attachment to efhcoach@gmail.com
Be sure to give this management solution file the name-structure: 03EE-A01 management solution of course using your own teamnumber. Do all before the deadline!!
Your action and reaction
Being the management of a hotel always brings upon unexpected situations where you have to react quickly. This can be in damage-control in case of a problem but it can also be in seizing an opportunity which arises. Explain what you have done and why.
Tasks
What you have to do is make a comprehensive document that answers the next number of questions.
This year , your hotel faces a special situation.
- Assess the situation that took place and the impact on all stakeholders.
- What actions did you take on hearing the news? Put in screenshots of your actions taken, give the right URL's!
- Explain which organizational concepts you used for solving this situation.
- Give the step by step actions you took and explain each step.
- Try to assess the total damage of the incident and it's solution in money. Be as specific as possible.
- How are the responsibilities in your hotel regarding this kind of problems: be very specific and concrete in this!
- How will you prevent this from ever happening again? Use theory like the Hazard Analysis and Critical Control Points to give a theoretical view but also operational on how to handle situations like this.
Be sure to write a document of about 3-4 A4 that really shows knowledge on this subject. Make sure you decide on who is going to do what tasks.
