Upselling
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What is upselling?
Upselling is the practice of offering guests additional features or add-ons to enhance their stay for an extra cost; so to the hotel additional revenues. An effective upselling strategy could be executed in any phase of the customer journey.
You can find more information and tips
- Bloomresearch tip on upselling touchpoints]
- Upsellguru example of a software tool to help you execute your plans.
- You can download a hotel upselling chechlist here
On the RevPAR, Prices and operating review page you can find more information, linked to upselling.
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