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Welcome to the Emerald Forest Hotel!

This is the homepage of your simulation in Rotterdam, called 29NL, March 2020. English is meant as a way of communication so the texts might not always be totally correct. All of the content is in English as this is an international hotel.

Taking over the Emerald Forest Hotel

You all take over the Emerald Forest Hotel as a management team. You have to run your hotel, trying to do better than has been done in the past. Last year's decisions and results, the history, are available as a point of reference. The hotels are located in your own country, so the Netherlands. in a number of fictitious cities called Amstelburg, Budano and many more. Each city consists of seven up to ten hotels. Your direct, or main competitors are the other teams/hotels in your city. This platform is where you can find documentation on many elements linked to your hotel, check the many info pages. All direct communication during the simulation will be done via the Facebook group 29NL: so join as soon as possible! But you will also find the hotel and its owner on many other (social) platforms. It is an important task to get a grip on all this information and communication.

How to manage the hotel

You manage the hotel primarily by:

  • Making assignments during a number of years;
  • Explaining why and how you do things;
  • Live-actions in the game;
  • Taking into account the competitions, real live and other things happening during the competition.

All of this is evaluated each playing year by the coaches, in assessing your creativity and entrepreneurship. These two elements are basic in bringing your hotel occupancy rate, which means revenues and hopefully profit.
You will also get some (limited) feedback from your coach on each year.

Too much information

This platform contains all the information about the hotel and other elements you need and more. You can navigate to the information needed. There just is too much, just like in real life. So only look for information needed. All blue links are clickable and will bring you to another page inside of this platform. For instance, clicking on Photos and videos will jump to this page with photos and videos of the hotel. All blue links with a small arrow will open a new tab in your browser with an internet site outside of this platform: for instance

Do use real sources and benchmarks in all of your assignments and decisions, like:

  • Local information, as your hotel is located in the country you are in, so in the Netherlands.
  • An indication of costs on inventory etc. is the file estimating hotel costs. Do not focus too much on details: the file does give you some indication of what costs might be. Try to be realistic, how much things do cost, depend on so many things and is not easy to answer. And don't be penny-wise and pound foolish!

The navigation on top will always stay active. The search box works very well, if you look for any information. Just type in the most logical word.
By now there are 3,964 pages in this platform, so if you're new, follow the steps and tasks explained below, preventing you from getting lost!

Your coaches during Module The Game

You are working with approx. 4-5 persons in a management team. Approx. 10 teams together are a so called city. Each city will be guided by it's own coach, as much as possible. And of course, Christina, but more specifically Jill now, will follow you from a distance as well.

Coach and cities
City name-number Coach Code e-Mail Class
-01- Amstelburg Team A01 t/m A09 xxx VSG xx@rdam.nl Pxx
-02- Budano Team B01 t/m B09 xxx VSG xx@rdam.nl Pxx
-03- Copenstadt Team C01 t/m C09 xxx VSG xx@rdam.nl Pxx
-04- Dreskovski Team D01 t/m D09 xxx VSG xx@rdam.nl Pxx
-05- Efemada Team E01 t/m E08 xxx VSG xx@rdam.nl Pxx
-06- Geopodo Team G01 t/m G08 xxx VSG xx@rdam.nl Pxx
-07- Hadique Team H01 t/m H07 xxx VSG xx@rdam.nl Pxx
-08- Jinanang Team J01 t/m J07 xxx VSG xx@rdam.nl Pxx
-09- Kingsglade Team K01 t/m K10 xxx VSG xx@rdam.nl Pxx
-10- La Palz Team L01 t/m L10 xxx VSG xx@rdam.nl Pxx

If you have specific questions with regard to financial management assignment, please consult the lecturers: Arion van Ingen and Pieter Piket.

Your marks

Each round your work will have tasksk, which will be evaluated by your coaches: on the element of entrepreneurship as well as creativity. This brings 12 evaluations which will be published after the total of the module and on an average bring your final mark for the game. During the game, you will get coach comments, though. Marks are individual, but very likely in many cases will be the same for all team members. Your coaches' evaluation, have a direct influence on the results of your hotel.

Marking in the game
Year Entrepreneurship
mark 		Elements Creativity
mark 		Elements
Year 01 1-10 xxx 1-10 xxx
Year 02 1-10 xxx 1-10 xxx
Year 03 1-10 xxx 1-10 xxx
Year 04 1-10 xxx 1-10 -
Year 05 1-10 xxx 1-10 xxx
Year 06 1-10 xxx 1-10 xxx

Organisation of the module

We strongly recommend all of you to be present at every scheduled moment. There are

  • city meetings (with your coach) as well as
  • 'meet your team' sessions (only with your team). These 'meet your team' time-slots are scheduled so that all members of the teams can be present: please do so.
  • week evaluations with your city

Remember that you are entrepreneurs during all of the weeks. So keep your social media, website, and activities alive. So apart from your decisions and their deadlines, you can always work on the other elements.
So what to do first? Do the tasks underneath step by step.

Tasks to be done in week xx deadline Friday xx at 12.00 noon


* Task 1: Classes
Visit the central kick-off with all the other management teams: you will get instructions from the owners Christina Bergman or CEO Jill Jandal. And there will be information from xxxxx guest lecturer hospitality industry etc..

You will receive team information regarding the competition:

  • the team members with whom you will be the management of the hotel. The sooner you meet, the better
  • the team number of your hotel. This will look like 29NL-A01
  • your competition is the 29th competition in Rotterdam, the Netherlands so NL. Your team number for instance A01
  • your hotel is located in a city starting with letter A, which is the fictitious city of Amstelburg, B stands for Budano etc. which all are cities in the Netherlands.
  • your hotel is hotel number 01 (out of approx. ten hotels in your city, which are your competitors)
  • a (printed out) secret link will be handed-out at the first city meeting with your coach. With this link, you'll have access to your hotels' so-called Team document: the most important file. This is the document in which you present your assignments and the new plans of your hotel.

The link will look like ''https://goo.gl/L4cABC'' and is case sensitive.
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Keep this link private and secret! Inside this Team Document, you will also find (for your eyes only):

  • your revenues
  • your profit
  • your ranking on entrepreneurship
  • your ranking on creativity
  • few remarks of your coach

The example shows what that paper you will get with this link, will look like:

Schedule for this week:
> .....Central kick-off
> ..... City meeting (see schedule)
> ......Meet your team (see schedule)
> .... week evaluations, consultancy hour per city (see schedule): use this session for questions, suggestions, help etc.
> During all of the week-weekend: a company doesn't close at certain hours: keep the communication on your hotel 'alive'


* Task 2: Meet with your team members
Plan meetings with your team to make preparations and plans for who is going to do what. Managing a hotel is having your team and hotel well organised. So try to work together on a professional basis, but do keep everybody to his/her tasks. If a person doesn't show up or doesn't perform as required act immediately! You need to set-up a team-contract in your Team document.


* Task 3: Study Introduction to Hotel
Study this Introduction to Hotel: here you will find the ten pages you need to read on the hotel, the history and the situation as you take over.


* Task 4: Introduction Game play
Study this Introduction Game play: here you will find the ten pages you need to read on what you can do as new management team


* Task 5: Join the Facebook and WhatsApp group
Go to Facebook group 29NL and request to join the group. You can join with more members, or even with a (personal) hotel page (though officially not allowed).
Out of each team, we suggest, one member to represent the team in a WhatsApp group. This is the first line of additional help during the game.


* Task 5: Deadline Preparation part in your Team File Friday the 24th of May at 12.00 noon
Use info on what to do from the page Preparation and check the page Team file on this platform to see what your Team File is and does. Then have a look at your own Team File using the secret link you received: this is your private file where you will fill out your decisions. All team members can log in using this link: multiple users at the same time is no problem. Your team will work on this document and also find results in here after each year. After reading, discuss your strategic plans with regard to the hotel and come to a conclusion. Fill out all elements in the Preparation tab of your Team File: so make a contract with your team, decide on a new name, a logo, a slogan. And, make your strategic choices.


Tasks to be done in week xx deadline Friday xx at 12.00 noon



* Task 6: Deadline decisions year 1, also Friday the 24th of May at 12.00 noon
Make all the ten decisions in your Team File before 16.00, as well. Too late will bring your hotel in problems.
Be sure to explain why you make certain choices and give calculations and look at the other years (history) and benchmarks (reality).

Tasks to be done in week 22, year 2: deadline Monday the 3rd of June at 12.00 noon

  • Tuesday City meeting
  • Meet your your team (see schedule)
  • Seminar Financial management 1 or week 23
  • Deadline decisions year 2, Monday the 3rd of June at 12.00. Too late will bring your hotel in problems.

Be sure to explain why you make certain choices and give calculations and look at the other years (history) and benchmarks (reality).

Tasks to be done in week 23, year 3: deadline Friday the 7th of June at 12.00 noon

  • Tuesday City meeting
  • Meet your your team (see schedule)
  • Seminar Financial management 1 or week 22
  • Deadline decisions year 3, Friday the 7th of June at 12.00. Too late will bring your hotel in problems.

Be sure to explain why you make certain choices and give calculations and look at the other years (history) and benchmarks (reality).

Tasks to be done in week 24, year 4: deadline Friday the 14th of June at 12.00 noon

  • Tuesday City meeting
  • Meet your your team (see schedule)
  • Seminar Financial management 2 or week 25
  • Three minutes of fame, Friday 14th of June (see schedule). Check file 27NL Three minutes of fame for details
  • Deadline decisions year 4, Friday the 14th of June at 12.00. Too late will bring your hotel in problems.

Be sure to explain why you make certain choices and give calculations and look at the other years (history) and benchmarks (reality).

Tasks to be done in week 25

  • Final Ceremony Tuesday the 18th of June (see schedule)
  • City meeting
  • Seminar Financial management 2 or week 24
  • Q&A Financial management
  • Financial assignment

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