Invoice
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Paying in the restaurant
Handing your guests over an invoice, or 'the bill', is hardly ever a pleasant moment. Whether it is in the restaurant bar, or at the end of the stay at the reception. Or, even when sent by email to a company. Though, we have to realize this is an important touchpoint too.
There are different ways of making this moment 'more pleasant' or even an upsell moment at the very end of their stay.
It would be an idea to use this is your marketing-communication. There is a number of 'options' available in the market, like
- Use the software in your register to write 'a message' on the invoice
- Make the handing over of the invoice a special moment
- Present the invoice more special then just some candy and a sleeve.
Example[1] alternative classy presentation
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