Staff
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Info on staff of your hotel
Apart from the costs the staff brings, there is not much information on this item.
This means you have some kind of freedom in finding your way to the hotel.
From the history the next figures on costs are available
- staff costs fixed € 550,271
- staff costs variable € 355,170
You can find these in Operating_review#Operating review costs.
You can no influence the fixed costs on staff, and the variable costs on staff will fluctuate due to the occupancy rate automatically.
What you can do is decide on just how many full-time persons you have, how many part-time, the departments they work in, their tasks etc. Of course in your decisions you can also give them extra rewards. Your hotel can change other things related to HRM for instance by investing as long as you explain this properly.
Number of staff
As said, there is not much information on this. But having € 550,271 fixed staff costs in the history (not wages but costs) at approx. € 42,000 average costs per staff-member this means 13 full time staff members. Six of them really work full-time, the other 7 full-timers are in reality 14 persons with a 0,5 contract.
The variable staff costs at € 355,170 reflect costs the hotel makes for cleaning, serving, check-in etc. If the have fewer guests they will have less consts on this element. An indication of the costs for a full time staff member here, are a bit lower. So at approx. € 32,000 this means 11 full-time jobs, fulfilled by 28 persons (with an average 0,4 contract).
Staff development
It is important that you keep training your staff. The economy is dynamic and the guests are demanding. Staff development can be on a personal level: an individual training method or career path. It can be on hospitality for the reception staff, on more efficient housekeeping, on new recipes for the kitchen staff: anything.
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