49NL Assignments and timeline

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Hospitality & Facility management students at Breda University a.s., I'm counting on you!

Jill says hello!

Organization of the module

It is essential that each of you, individually and as team members, participate and join in all on-campus events and online meetings as scheduled. During the upcoming sessions and throughout the three-week duration of this simulation game, you will be tasked and expected to perform as business managers. As such, next to working on your assignments, keeping up with your social media and live interaction becomes a must.
So, what to do first? Take it step by step.

Prompt yourself to think all about hotels during these three-full weeks (inc. weekends) and how these remain open and available to customers. This should inspire you and team to keep your hotel communication 'alive'. Bear in mind, hotels don’t close at certain hours.

All events are scheduled in your roster and in MS Teams

Assignments

You are tasked to run the hotel by a number of assignments.

Marking in the Game
Game week	Business assignment	Content	Creativity assignment	Content
Year 0	49NL Year 0 Business assignment	New strategy, name, logo e.g.	49NL Year 0 Creativity assignment	The Next Normal Plan
Year 1	49NL Year 1 Business assignment	Decisions on prices and costs	49NL Year 1 Creativity assignment	Trade Fair
Year 2	49NL Year 2 Business assignment	Prices, costs and more explanations	No 49NL Year 2 Creativity assignment	No assignment
Year 3	49NL Year 3 Business assignment	Prices, costs and stakeholders	49NL Year 3 Creativity assignment	Invest in innovation
Year 4	No 49NL Year 4 Business assignment	No assignment	49NL Year 4 Creativity assignment	Golden bell
A total of 8 assignments

To be done in week 23, Year 0 the preparation

* Step 1: Kick-off
Join in and participate in the Main Plenary Kick-off Meeting along with other management teams: you will get instructions from the CEO Jill Jandal. You will then receive information regarding your Team and the Game, such as:

• The team members with whom you will be the management of the hotel: the list has been made available via Teams, so you should familiarize yourself with your own Teams channel
• The team number of your hotel. This will look something like “49NL-A01”. ( No spaces in between)
• Your Game is the 49th game and takes place in Breda, BUAS Hotel management the Netherlands, so that is why it is number 49NL.
• Your new hotel. For instance, if your hotel is located in the fictitious city of Amstelburg, therefore the letter A will correspond to your hotel. The letter B stands for the city of Budano, the third city being Copenstadt: C. All cities are located in the Netherlands. The chosen location of the new venue will be ocean-, city- or mountain side.
• Your hotel in this case will be hotel number 01 out of approximately ten hotels in your city. The other, probably, nine are your competitors.

* Step 2: City meeting online. Check time slot of your City in your schedule and visit MS Teams
It might be shortly after the kick-off. If you have time, check the other tasks of this week. In this session you meet your coach, ask questions, have a look at the assignments of this week etc. Very bad idea to miss out on this meeting. In this session you will get your secret link to your Team File and will know which channel 'belongs' to your Management Team. So, you can 'go' to your own channel afterwards, secure a workplace, and make arrangements within your team.

Team File
As a team you will work in a shared Team File, a Google spreadsheet. Soon, you will get a secret link to this file from your city coach. With this link, you will have access to your hotel’s Team file: the most important file in the game. This is the document in which you get to present your assignments, formulate your hotel future plans, and where you will also find your results under each year-round. The secret link will look like 'https://goo.gl/L4cABC' and is case sensitive.
Keep this link private and secret! Inside this Team file (for your eyes only), you will work on:

• All of your assignments

And you will find per year (round):

• The revenues of your hotel
• The profit of your hotel
• The ranking of your hotel on the assigned business activities
• Your ranking of your hotel on the assigned creativity activities.
• Feedback from your coach

You coach will have access to your team File at all times. A few things to bear in mind while working collectively in this Team Sheet:

• Please use Chrome as your browser (will work the best, both owned by Google).
• When you are logged in in Google (YouTube, G-mail): you will get a few more options
• It is real-time, with a small delay. And be aware that: The last edit counts: so, make sure to agree with, which team member will do the final editing (mind the deadlines).
• Work online only: downloading, converting to Excel etc. will always give some small issues.
• You have edit rights in a selected number of cells, only the yellow ones: follow the instructions, do not change tabs, don't make new tabs etc.
• Many cells have a small triangle on the top right hand: hover your mouse over it, as this will give additional information on the subject.
• You are not allowed to change things after the deadline, or in any previous year.
• It can be handy to install the extension "Editor for Docs, Sheets & Slides", available via this link. This extension is needed for copying / pasting information between Google files.
• Depending on your Wi-Fi bandwidth, it may take a few seconds for loading your file. If the file doesn't seem to load, exit and open it again or do a refresh (once!).

* Step 3: Meet with your fellow team members
Plan ahead meetings with your team so you can prepare and plan for who is going to do what. It could take some extra effort on your part when cooperating online. Still, you are expected to be a team player and aim not to leave anyone behind. We know MS Teams can work miracles, you can also make use of other backchannels like WhatsApp, Signal, Slack, Google hangouts or Facebook live. Managing a hotel entails having your team and hotel well organized.
Make sure to work together in a professional manner while supporting everyone in the team to perform his/her tasks well and in time. Good management is also good team-management. If things don’t work out as planned, act immediately!
For that manner, you are required to set-up a team management contract in your Team file in your earliest round (preparation).

* Step 4: Study Introduction to Hotel
Study the Introduction to Hotel: here you will find the ten pages you need to read on the hotel, the history and the situation at the old hotel, the moment you start the management of the new property. You will start with the same 'history' as the old hotel, as point of reference.

* Step 5: Study Introduction Game play
Study the Introduction Game play: here you will find the ten pages you need to read on what you can do as new management team.
More information
After this, during the game you can find much more info:

• In the main menu you can see your Game 49NL, with its own homepage and information. Don't bother or get distracted about other Games.
• Always in the menu you can find the Hotel Info pages. They give detailed information on the real hotel.
• Clicking Game play info will show you more information on how to handle your hotel in this simulation. This is also always available in the menu and on the Game play.
• Clicking Help will show more information on photos and videos of the original hotel and links to the social media accounts of Emerald Forest Hotel.
  
  

* Step 6: Join MS Teams and the Facebook group
Go to Facebook group of 49NL and request to join the group. You can join with a FB hotel page or a personal account. This is a private group and will not influence your timeline.

*Step 7: Check Year 0 (the Preparation) in your Team File
Use info on what to do from the page Year 0 (the Preparation) and check the page Team file on this platform to see what your Team File is and does. Then have a look at your own Team File. All team members can log in using the private link as provided to you by your City Coach. Multiple users at the same time is not a problem. Your team will work in this file and also find your own results after each round (year). After reading, discuss your strategic plans regarding the hotel and come to a conclusion.

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Wednesday, June 7th at 17:00. Year 0 (The Preparations)
> 49NL Year 0 Business assignment
> 49NL Year 0 Creativity assignment
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 24, Year 1:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Monday, June 12th at 17.00, Year 1
> 49NL Year 1 Business assignment
Deadline Monday, June 12th at 17.00, Year 1
> 49NL Year 1 Creativity assignment
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 24, Year 2:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Thursday, June 15th at 17.00, Year 2
> 49NL Year 2 Business assignment
> 49NL Year 2 Creativity assignment not applicable
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

To be done in week 25, Year 3:

The next two assignments are crucial and will be assessed upon timely completion. Click for details:
Deadline Wednesday, June 21nd at 17.00, Year 3
> 49NL Year 3 Business assignment
> 49NL Year 3 Creativity assignment
If your material will be late or incomplete, it will bring your hotel in trouble and your assignment will be graded with a low mark.

Also, to be done in week 25:

In order to participate in the Golden Bell Award ceremony, and to conclude with your assignments under the HM Capstone Project, you have one more final assignment:
Deadline Thursday, June 22rd at 17.00
> 49NL Year 4 Business assignment not applicable
> 49NL Year 4 Creativity assignment: the Golden Bell

Final Ceremony: The Golden Bell Award 2023, Friday, June 23th at 14.00 (BUAS chapel)

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Emerald Forest Hotel offering an emerald hotel experience! | Run your own hotel in this management simulation.