Game 37BE home: Difference between revisions

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One overall coach per Game.
One overall coach per Game.


 
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== <font color="red">Assignment example I filled out </font color="red">==
== <font color="red">Assignment example I filled out </font color="red">==


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* [[Target group]]
* [[Target group]]
*[https://resources.workable.com/job-descriptions/hospitality-job-descriptions/ Job descriptions in hospitality]
*[https://resources.workable.com/job-descriptions/hospitality-job-descriptions/ Job descriptions in hospitality]


== <font color="red">Assignment example II filled out </font color="red">==
== <font color="red">Assignment example II filled out </font color="red">==
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== <font color="red">Assignment example III filled out (a food poisoning, by surprise)</font color="red">==
== <font color="red">Assignment example III filled out (a food poisoning, by surprise)</font color="red">==


== Management issue ==
As in reality, unexpected things will always occur: sometimes for the good, sometimes for the bad. As management you have to be prepared, but even more important,
you must act. All eyes will be on the management team concerning steps to be taken.
== Situation ==
Now there is a special event taking place: what it exactly is you will hear in due time. There is no road map on what to do and how to act.
The situation is urgent and demands for steps to be taken immediately. Your coach will inform you on this in the city meeting (so don't look for any info right now).
== Goal ==
Solving the problem. Making sure it never happens again. Secondly making sure everybody is rightly informed (and safe). Thirdly: minimizing the 'damage' for the customers
but also or your enterprise. 


== Task, deliverable ==
Make a plan how to handle the situation. Write an extensive document on this (3-4 pages), upload it somewhere in the cloud. Elements that should be in:
* solving the situation right now
* who is responsible for which tasks
* how to communicate to all target groups
* do a first reaction in the Facebook group (do a screen copy in your event-document)
* assessing the damage of the situation (costs)
* preventing the situation in the future (costs?)
All of this together should be a plan.


== Assessed elements ==
* How quick and realistic was the response?
* Is it clear what the total of the plan is?
* Are all stakeholders been contacted?
* Are the costs somehow realistic?


== Handing in ==
Upload your work anywhere in the cloud (Dropbox e.g.: do not e-mail) and:
* Be sure that it is pubic
* Be sure anyone with a link can access it without any login (!)
* Copy the link (only the link, not the document or content) and put it in your Team File before the deadline. Tab Decisions, E47: 'Extra information for your coach'. Furthermore, all other relevant information for your coach is welcome in this cell as well!
== Additional information ==
* [[Staff]]
* [[HACCP]]
* [https://blog.sfceurope.com/10-fundamental-hotel-safety-tips-for-employees Safety tips for staff in hotels]
* [http://www.kokkorisins.com/blog/common-risks-hospitality-businesses-recommended-insurance-coverage Common risks in Hospitality]
<!-----
*[https://businessblog.trivago.com/hospitality-trends-2020/ Trivago Hotel Trends 2020]
*[https://businessblog.trivago.com/hospitality-trends-2020/ Trivago Hotel Trends 2020]
*[https://hoteltechreport.com/news/100-hotel-trends100 Hotel Trends]
*[https://hoteltechreport.com/news/100-hotel-trends100 Hotel Trends]
* Very interesting site with loads of information on hospitality and hotels: [http://www.htrends.com/ HTrends]
* Very interesting site with loads of information on hospitality and hotels: [http://www.htrends.com/ HTrends]
* Local information, as your hotel is located in the country you are in, so the Netherlands
* Local information, as your hotel is located in the country you are in, so the Netherlands


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Revision as of 20:03, 16 November 2020

Under construction
Sorry, but this page is not complete yet. We are working on this platform all the time, and some of the total of 3,964 pages are not ready yet, as is this one.. Please have some patience. If you have any suggestions on improving the Management Game platform or the Game itself, please inform us!
Thanks for your understanding.



Structure
Schedule Year Entrepreneurship assignment E assignment content Creativity assignment C assignment content
Deadline Monday Year 0 Asssignment E.0 Strategy, Team + .... Asssignment C.0 Logo, Team picture + ...
Deadline Tuesday Year 1 Asssignment E.1 10 decisions + ... Asssignment C.1 ...
Deadline Wednesday Year 2 Asssignment E.2 10 decisions + ... Asssignment C.2 ...
Deadline Thursday Year 3 Asssignment E.3 10 decisions + ... Asssignment C.3 ...
Deadline Friday ... Final game ... ... ...


Suggestions on assignments

The list with example assignments is to be found here. This will be ready Monday 23th of November.
To keep us from confusing situations, the rest of this page now is empty: no examples here.
The basic idea from the examples is, we will make a copy of the ones of your choice and link them to your Games. In doing so we will add - adapt a few things:

  • the exact dates, times
  • requirements and how to assess (up to you to decide)
  • how to hand in? Ms Teams? LMS? Uploading in YouTube? We have a 'row' in the Team File where Management teams can - should put a link, to their video, work in the cloud e.g.
  • the link to the year: which assignment in which year?
  • add links to study material - courses
  • add other links to websites, research etc.
  • other wishes you will have

After we have 'adapted' the assignments, you will still have time (January) to have a final look at them.

Structure of Game - Teams

  • 188 participants, Teams of approx. 4, 47 teams so 5 cities, per city one coach
  • 310 participants, Teams of approx. 4, 78 teams so 8 cities, per city one coach

One overall coach per Game.



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