Staff

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Info on staff of your hotel

Apart from the costs the staff brings, there is limited information on this item.
The family Bergman never considered themselves to be staff and never took a salary.

From the history the next figures on costs are available

• staff costs fixed € 550,271
• staff costs variable € 355,170

You can find these in Operating_review#Operating review costs.

You can no influence the fixed costs on staff, and the variable costs on staff will fluctuate due to the occupancy rate automatically.

Number of staff

There is a total of € 550,271 fixed staff costs mentioned in the history (not wages but costs). At approx. € 42,000 average costs per staff-member, this means 13 full time staff members. Six of them really work full-time, the other 7 full-timers: the records show are in reality there is 14 persons employed with a 0,5 contract.
The variable staff costs at € 355,170 reflect costs the hotel makes for cleaning, serving, check-in etc. If there is fewer guests, there will be less costs on this element. To compare the costs: a full time staff member will costs approx. € 32,000. So the costs in the history reflect 11 full-time jobs, the records show this is fulfilled by 28 persons (with an average 0,4 contract).

Staff development

It is important that you keep training your staff. The economy is dynamic and the guests are demanding. Staff development can be on a personal level: an individual training method or career path. It can be on hospitality for the reception staff, on more efficient housekeeping, on new recipes for the kitchen staff: anything.

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