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{{General header}} | {{General header}} | ||
== What is a Hotel PMS? == | |||
A hotel Property Management System (PMS) is a set of solutions that hoteliers use to manage day-to-day hotel operations. This system can hold all kinds of 'elements' like | |||
* the [[bookings]] or reservations | |||
* front desk information on arrivals, wishes e.g. | |||
* information on housekeeping: cleaning e.g. | |||
* maintenance, scheduling, combining with complaints or remarks e.g. | |||
* billing and invoicing, analytics and reporting towards the management e.g. | |||
It can, via [https://hotelfriend.com/blogpost/hoteliers-guide-to-apis API's], be combined with other data within the hotel, but also with affiliating programs and many many more. <br> | |||
The [[POS]] system, with a focus on payments, is often linked to this, or integrated with the PMS. Or, the other way around. | |||
== | == API's== | ||
These are crucial in any industry, especially in hospitality; we have so much data and so much (personal) contact, automation and data are paramount. | |||
Check [https://www.makcorps.com/blog/hoteliers-guide-to-apis/ Hoteliers guidde to APIs] to find out more, specific examples. | |||
== Brands == | == Brands == | ||
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<br><hr> | <br><hr> | ||
''→ GO! [[#top|Top of this page]]'' | ''→ GO! [[#top|Top of this page]]'' | ||
<center><small>''Emerald Forest Hotel'' | <center><small>''Emerald Forest Hotel'' offer an <font color="green">'''emerald''' </font color="green">hotel experience! | ||
| Run your own hotel in this management simulation.</small></center> | | Run your own hotel in this management simulation.</small></center> | ||
Latest revision as of 18:18, 23 May 2024
→ Go! Category:Info pages
What is a Hotel PMS?
A hotel Property Management System (PMS) is a set of solutions that hoteliers use to manage day-to-day hotel operations. This system can hold all kinds of 'elements' like
- the bookings or reservations
- front desk information on arrivals, wishes e.g.
- information on housekeeping: cleaning e.g.
- maintenance, scheduling, combining with complaints or remarks e.g.
- billing and invoicing, analytics and reporting towards the management e.g.
It can, via API's, be combined with other data within the hotel, but also with affiliating programs and many many more.
The POS system, with a focus on payments, is often linked to this, or integrated with the PMS. Or, the other way around.
API's
These are crucial in any industry, especially in hospitality; we have so much data and so much (personal) contact, automation and data are paramount. Check Hoteliers guidde to APIs to find out more, specific examples.
Brands
Examples of PMS brands in the market:
- List of PMS-ses
- New kid on the block is Apaleo; open software with more customizing, integration possibilities and connections via API's.
- Zoom discussion: 5 Leading Hotel PMS Companies Reveal their Integration Strategies
→ GO! Top of this page
