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== What is upselling? == | == What is upselling? == | ||
Upselling is the practice of offering guests additional features or add-ons to enhance their stay for an extra cost; so to the hotel additional revenues. An effective upselling strategy could be executed in any phase of the customer journey. <br> | Upselling is the practice of offering guests additional features or add-ons to enhance their stay for an extra cost; so to the hotel additional revenues. An effective upselling strategy could be executed in any phase of the customer journey. <br> | ||
You can find more information and tips | |||
* [https://www.bloomreach.com/en/blog/2022/the-ultimate-guide-to-journey-orchestration Bloomresearch] tip on upselling touchpoints] | |||
* [https://www.upsellguru.com/ Upsellguru] example of a software tool to help you execute your plans. | |||
* You can [https://www.upsellguru.com/the-hoteliers-upselling-checklist/ download a hotel upselling chechlist here] | |||
On the | On the [[RevPAR]], [[Prices]] and [[operating review]] page you can find more information, linked to upselling.<br><br> | ||
<hr> | <hr> | ||
Latest revision as of 13:09, 12 September 2023
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What is upselling?
Upselling is the practice of offering guests additional features or add-ons to enhance their stay for an extra cost; so to the hotel additional revenues. An effective upselling strategy could be executed in any phase of the customer journey.
You can find more information and tips
- Bloomresearch tip on upselling touchpoints]
- Upsellguru example of a software tool to help you execute your plans.
- You can download a hotel upselling chechlist here
On the RevPAR, Prices and operating review page you can find more information, linked to upselling.
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