10NL Tasks and decisions

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During week 17 and 18 you will have the next tasks

All the classes are useful and compulsory (and often fun, of course).

• Task 6: Monday 20th April (year 0) - Day of the Trade Fair
  

On this first day your team will demonstrate its creativity and thereby present the new hotel in a more promising strategic direction, as well as distinguishing your hotel from your competitors.
> 08.30 - 09.30 Meet with your team, tasks, preparations for the day.
> 09.30 - 10.30 Central instruction on this day.
> 10.30 - 12.00 Meeting per city with your coach.
> 12.00 - 16.00 Preparations and participating in Trade Fair. Check the page Trade Fair for more info.
> 12.00 - 18.00 Look ahead at other tasks, make small changes on your teampage, run your social media.

• Task 7: Tuesday the 21th (year 1) - Day of Creativity
  

Analyse the results,\ in the past, look at decisions and the operational costs to be made made and the key indicators for your hotel: focus on the decisions a manager often has to make. "financial language" is key in the hotel sector. Further, linking these to benchmarks is crucial to profitability.
> 08.30 - 09.30 Meet with your team, work on decisions and explanations.
> 09.30 - 10.30 Central instruction on year 1.
> 10.30 - 12.00 Meeting per city with your coach.
> 12.00 - 16.00 Working on your decisions and explanations and social media.
> 16.00 Deadline for decisions and explanations in explanations form for year 1 both to be done via the secret link to your Team File. Read these pages as to get a grip on things and use your secret link to fill your decisions out.
Please check this video on how to make your decisions:

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> 16.00 - 18.00 Look ahead at other tasks, make small changes on your teampage, run your social media.

• Task 8: Wednesday 22th April (year 2) - Day of calculations
  

Analyze the results, the operational costs made and the key performance indicators (KPI's) for your hotel. On this day, focus on the calculations a manager often has to make. "Financial language" is key in the hotel sector. Further, linking these to benchmarks is crucial to profitability. After receiving your first results (on year 1) you need to study them, in order to decide on how to react in the next year.
> 08.30 - 09.30 Meet with your team, work on decisions and explanations.
> 09.30 - 10.30 Central results year 1, instruction on year02
> 10.30 - 12.00 Meeting per city with your coach.
> 12.00 - 16.00 Analysis of the results; make new decisions.
Please check this video to understand your results from year 1:

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> 16.00 Deadline for decisions and explanations in explanations form for year 2 both to be done via the secret link to your Team File. Read these pages as to get a grip on things and use your secret link to fill your decisions out.
> 16.00 - 18.00 Look ahead at other tasks, make small changes on your teampage, run your social media.

• Task 9: Thursday 23th April (year 3) - Day of Managing the Company
  

The managing of a hotel relies heavily on the ability to communicate with customers as well as your staff, especially when "exceptional" situations arise. Expect a negative event (crisis) to happen this year. The hotel management will need to deal directly, actively and creatively with the event, as well as to take timely decisions to resolve it.
> 08.30 - 09.30 Meet with your team, work on decisions and explanations.
> 09.30 - 10.30 Central results year 2, central instruction on year 3.
> 10.30 - 12.00 Meeting per city with your coach.
> 12.00 - 16.00 Analysis of the results; make new decisions, resolve management issues.
> 16.00 Deadline for decisions and explanations in explanations form for year 3 both to be done via the secret link to your Team File. Read these pages as to get a grip on things and use your secret link to fill your decisions out.
> 16.00 - 18.00 Look ahead at other tasks, make small changes on your teampage, run your social media. Tomorrow is going to be packed, so look ahead at the 3 minutes of fame!

• Task 10: Friday 24th April (year 4) - Day of Promotion
  

On this day your team will show how to sell its services and make hotel promotions attractive through the use of internet and social media. The competitions finish today. Final results will be determined and the teams with the most profit and that were the most creative will be awarded.
> 08.30 - 09.30 Meet with your team, work on decisions and explanations.
> 09.30 - 10.30 Results year 3, central instruction on year 4.
> 10.30 - 12.00 Meeting per city with your coach.
> 12.00 - 14.00 Analysis of the results; make new decisions and preparations for the 3 minutes of fame. Participation of all team members mandatory!
> 14.00 - 16.00 3 minutes city of Amstelburg and Budano together.
> 14.00 - 16.00 3 minutes city of Copenstadt and Drakovski together.
> 16.00 Deadline for decisions and explanations in explanations form for year 4 both to be done via the secret link to your Team File. Read these pages as to get a grip on things and use your secret link to fill your decisions out.
> 16.00 - 18.00 Look ahead at other tasks, make small changes on your teampage, run your social media.

• Task 11: Tuesday the 28th - The final
  

> 09.30 - 10.30 Final results of the game.
> 10.30 - 12.00 Meeting per city with your coach.

• Task 12: Tuesday - Friday - Financial assignment
  

Handing in the financial assignment will be on Friday the 1th of May. Do work on this assignment seriously during this week as this accounts for 50% of your final mark!

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