39NL Business assignment year 0

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Your plans with the Hotel

Presenting your Management Team to Jill, Christina and your coaches. You will have to take a lot of important decisions in this year 0 (strategic choices). This will be the basis for all of the other assignments and decisions.

Situation

You just took over the management of the hotel. You need to make decisions on the hotel itself and on how to run your own Management Team. That is exactly what you will do in this assignment. This will be the capstone to your team, in all the four rounds. You now focus on the new name, strategy, target groups etc.

Goal

Set up a basic strategy for your hotel. It is important that in all other decisions, over the years, you stick to these plans.

Deliverable

See your Team document, tab Year 0. Fill out the section as indicated.
You will see some 'locked' symbols on the tabs of your Team File: don't worry. On the tabs year 0 and tab year 1-2-3-4 you can edit in the indicated cells. Do be careful in handling the file, it is a spreadsheet.
The tabs Dashboard and Results you can never edit.

With mouse-overs in the cell in column B (black triangles) you will find more information.

• Fill out your given Team Number
• Think of an appropriate name for your hotel: it is very important explain why you chose this name. Make the link to your strategy. Check the internet to see what pops-up using this name e.g.
• Give the full names of all the Management Team members and assign a role to each of them. If your team has less than five persons, some of you will have a double role. This doesn't affect your workload in the Game.
• Provide a 06 number as the contact number of your team (preferably of the General Manager). We will use this in a WhatsApp support group during the Game. In this group you will get instructions on how and when to contact e.g.
• Join the Facebook group. Go to Facebook group 39NL and request to join the group. You can join with a personal or hotel page. Facebook pages now can join groups.
• Make a Facebook (business) page for your hotel. Explain what exactly the goals are with this page. Be specific, give numbers etc. In assignment 2.1 will specifically have an assignment on this. For now, just be sure to have created the account.
• The 2nd Social media channel: just make it now. The contents is part of the creativity assignment of year 1, later on. No need to fill that out yet.
• Make a Management Team contract. You can either put it in your Team File or post it anywhere online and put a link here. Check if the link works! On LMS there is an example of this.
• Decide on the strategy of your hotel: explain in approx. 10 lines. Have clear and measurable goals. Look at the history size and operating review of the hotel, to be sure not to come up with really impossible totally unrealistic ideas. Use the right concept (theory) from marketing.
• Decide on the target groups or markets of your hotel: explain in approx. 10 lines. This should be in line with our strategy of course. Use the right concept (theory) from marketing.

Assessed elements

• Did you perform all outlined above?
  
• Are things well-argued?
• Are the right concepts used?
• Is it all in line with the strategy?

Additional information

• Hotel name
• History
• Strategy
• Target group
• Job descriptions in hospitality

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Emerald Forest Hotel offering an emerald hotel experience! | Run your own hotel in this management simulation.