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== Situation ==
== Situation ==
The list of [[Social media EmeraldForestHotel]] of the hotel is not complete: one of the former placement students made a lot of accounts on other platforms as well, such as Snapchat. These accounts, however, have never been used.  
The list of [[Social media EmeraldForestHotel|current social media accounts]] of the hotel is not complete: one of the former placement students created a lot of accounts on other platforms as well, for instance on Snapchat. These accounts, however, have never been used.  
Overall, in the past, there has never been a plan on how to effectuate social media. Only some social media accounts were created, however without a plan, strategy or [https://sproutsocial.com/insights/social-media-calendar/ content calendar]. <br>
Overall, in the past, there has never been a plan on how to deploy social media. Only some social media accounts were created, however without a plan, strategy or [https://sproutsocial.com/insights/social-media-calendar/ content calendar]. <br>
You have created a new strategy for your hotel, and [[Jill Jandal|Jill]] is interested in the use of Snapchat for the hotel as well.
You have created a new strategy for your hotel, and [[Jill Jandal|Jill]] is interested in the use of Snapchat for the hotel as well.


== Goal ==
== Goal ==
The deployment of Snapchat should lead to greater commitment and brand awareness among young people in a cost-effective manner. This should lead to more bookings from that angle (perhaps in a number of years' time). Moreover, Jill sees that within families, young people have a great influence on the choice of, for example, holiday destinations or weekends. In addition, a large reach in the group 12-25 could influence the bookers (parents for example) to choose your hotel. Jill wants to know what the possibilities are of using filter lenses etc. and where this can contribute to the new strategy.
The deployment of Snapchat should lead to greater commitment and brand awareness among young (potential) customers in a cost-effective way. This should lead to more bookings (perhaps in a number of years time). Moreover, Jill sees that within families, young people have a great influence on the choice of holiday destinations or hotels. In addition, a large reach in the age group of 12-25 could influence the bookers (e.g., parents) to choose your hotel. Jill wants more information about the opportunities of using filter lenses and how this can contribute to the new strategy.


== Task, deliverable ==
== Task, deliverable ==
Write a proposal on how to use Snapchat for your new hotel. Maybe this is in combination with new target groups. Make sure the plan is concrete with costs, content and also concrete results to be expected. Think about the ROI and calculate on this. Pay special attention to the commercial opportunities offered by Snapchat companies, the (local) lenses and filters you can create-use. <br>
Write a proposal with a plan on using Snapchat for your hotel, in combination with a plan for potential new target groups (age 12-25). Make sure the plan is concrete and includes costs, content and concrete expected results. Think about the [https://en.wikipedia.org/wiki/Return_on_investment ROI] and calculate it. Pay special attention to the commercial opportunities offered by Snapchat companies, the (local) lenses and filters you can create or use. <br>
make sure to pay attention to the measurements: Snapalytics and how to measure outside of Snap. <br>
Make sure to pay attention to measuring (Snapalytics) and how to measure outside the Snapchat platform. <br>
It would be nice to have [https://businesshelp.snapchat.com/s/article/get-started?language=en_US a real account], but if you cannot manage, no problem you can still find all the information online.
It would be nice to have [https://businesshelp.snapchat.com/s/article/get-started?language=en_US a Snapchat account], but if you can't manage, no problem, you can still find all the information online.


== Assessed elements ==
== Assessed elements ==
* Does it reflect the strategy of the hotel?
In this assignment the following components will be assessed:
* Are all the goals clear, measurable and concrete?
* Does the proposal reflect the strategy of the hotel?
* Are the options of usage of lenses and filters clear
* Are the goals of the proposal clear, measurable and concrete?
* Are the measurements defined  
* Is there a clear overview of the use of lenses and filters?
* Is the ROI calculated  
* Are the measurements justified and defined?
* Is the ROI calculated correctly?


== Additional information ==
== Additional information ==
* [[Social media]]
* [[Social media]]
* [[Social_media_EmeraldForestHotel|Social media hotel so far]]
* [[Social_media_EmeraldForestHotel|Social media accounts of the Emerald Forest Hotel]]
* [https://forbusiness.snapchat.com/ Snapchat for business]
* [https://forbusiness.snapchat.com/ Snapchat for business]
* [https://businesshelp.snapchat.com/s/article/get-started?language=en_US Set up Snap business account]
* [https://businesshelp.snapchat.com/s/article/get-started?language=en_US Set up Snapchat business account]
* [https://blog.hootsuite.com/snapchat-for-business-guide/ Tips for businesses]
* [https://blog.hootsuite.com/snapchat-for-business-guide/ Tips for businesses on Snapchat]
* [https://www.thinkwithgoogle.com/intl/en-apac/marketing-strategies/video/japan-harvard-business-review-series-chapter_7/ Example 3H model]
* [https://www.thinkwithgoogle.com/intl/en-apac/marketing-strategies/video/japan-harvard-business-review-series-chapter_7/ Example 3H model]



Latest revision as of 09:14, 22 November 2020

→ Go! Category:Assignments

Assignments

Name of assignment

Start with using Snapchat for the hotel.
Realize that Snapchat offers a multitude of options for companies to use it. In this assignment, you plan the use of Snapchat for the hotel - as a business communication channel.

Situation

The list of current social media accounts of the hotel is not complete: one of the former placement students created a lot of accounts on other platforms as well, for instance on Snapchat. These accounts, however, have never been used. Overall, in the past, there has never been a plan on how to deploy social media. Only some social media accounts were created, however without a plan, strategy or content calendar.
You have created a new strategy for your hotel, and Jill is interested in the use of Snapchat for the hotel as well.

Goal

The deployment of Snapchat should lead to greater commitment and brand awareness among young (potential) customers in a cost-effective way. This should lead to more bookings (perhaps in a number of years time). Moreover, Jill sees that within families, young people have a great influence on the choice of holiday destinations or hotels. In addition, a large reach in the age group of 12-25 could influence the bookers (e.g., parents) to choose your hotel. Jill wants more information about the opportunities of using filter lenses and how this can contribute to the new strategy.

Task, deliverable

Write a proposal with a plan on using Snapchat for your hotel, in combination with a plan for potential new target groups (age 12-25). Make sure the plan is concrete and includes costs, content and concrete expected results. Think about the ROI and calculate it. Pay special attention to the commercial opportunities offered by Snapchat companies, the (local) lenses and filters you can create or use.
Make sure to pay attention to measuring (Snapalytics) and how to measure outside the Snapchat platform.
It would be nice to have a Snapchat account, but if you can't manage, no problem, you can still find all the information online.

Assessed elements

In this assignment the following components will be assessed:

  • Does the proposal reflect the strategy of the hotel?
  • Are the goals of the proposal clear, measurable and concrete?
  • Is there a clear overview of the use of lenses and filters?
  • Are the measurements justified and defined?
  • Is the ROI calculated correctly?

Additional information



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